SUPPORT CENTER

Find answers to common questions or connect directly with our support team on WhatsApp.

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Orders & Delivery

Track shipments, delivery timelines, or order changes.

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Sizing & Fit

Questions about measurements or fit guidance.

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Returns & Exchanges

Initiate a exchange or return request within 2 days.

SUBMIT A SUPPORT TICKET

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FREQUENTLY ASKED QUESTIONS

Requests must be submitted within 2 days (48 hours) of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached.

Standard delivery inside Dhaka takes 2–3 business days. Delivery outside Dhaka takes 3–5 business days.

Most Cavrel tops feature a signature oversized/relaxed drop-shoulder fit. Refer to our size guide on each product page or message support with your height and weight for tailored sizing recommendations.